Frequently Asked Questions (FAQ) | The Signal Service

1. What is The Signal Service, and how does it help beginners?

The Signal Service delivers professionally managed forex signal trade alerts through a private Telegram channel. Each alert clearly outlines the trade direction and entry level, helping beginners follow structured, disciplined setups without relying on guesswork or emotional decision-making.

2. How are the Forex Signals generated?

Our signals are generated using a structured, rule-based trading framework that continuously monitors market conditions across multiple instruments. Each setup is identified only when predefined criteria align, ensuring consistency, discipline, and objective decision-making.

All signals are monitored in real time and managed dynamically based on changing market conditions, rather than relying on fixed or mechanical exits.

3. How do I get started with the 14-day free trial?

Simply click the “FREE 14-DAY ACCESS”, register with your email, and join our Telegram channel. You’ll receive 4–10 high-probability trade setups per week at no cost for 14 days.

4. What markets and timeframes do you cover?

• Markets: All currency pairs (e.g., EUR/USD, GBP/USD), plus select commodities and indices

• Timeframes: Primarily daily charts

• Trade Duration: 1–10 days per setup

5. How will I receive and manage signals?

Signals are delivered in real time via our private Telegram channel.

• Each signal clearly shows:

  • The instrument and trade direction

  • The entry level

  • The managed exit when the trade is closed

  • Pips gained or lost

  Trades are managed dynamically, meaning exits are based on market structure rather than fixed take-profit or stop-loss levels.

  To manage risk, subscribers scale position size using a simple lot position guide based on their account balance.
  This allows each trader to size positions appropriately and manage risk accordingly.

  Signals indicate when to trade and when to exit.
  The lot sizing guide helps you decide how much to risk.

  The lot sizing guide is provided in a pinned message inside the Telegram channel and should be followed for consistent results.

6. Is there any cost after the free trial ends?

After your 14-day trial, a monthly subscription grants full access to all signals. You can cancel at any time—no long-term contracts.

7. What platform or broker do I need?

• MetaTrader 4 or 5, TradingView, or any platform that accepts manual trade entries.

• A mobile or desktop Telegram app for real-time alerts.

8. Can I learn trading concepts while using the service?

Signals give you the strategy. Risk management and psychology provide you with consistency. Alongside trade alerts, we will also periodically post high-probability Elliott Wave counts on our Market Insights page, shared when clear patterns emerge on the charts. These updates provide traders with additional context for understanding the market’s structure, while maintaining a focus on disciplined execution.

9. What support is available if I have questions?

Email support@thesignalservice.com for one-on-one assistance.

10. Do you offer refunds after payment?
All payments are final. Once a subscription is purchased, no refunds are issued, so please choose your plan carefully before subscribing.